Existing solar system not working?Repair-only support. No new-system sales pitch.
BlogAboutContact
Request ServiceCall / Text
ADT Solar system service

ADT exited residential solar. Independent repair can still start with your existing system.

ADT announced its exit from residential solar in 2024. If an ADT-installed system now has a production, inverter, monitoring, or equipment problem, use any applicable official support first and consider MK3 for independent diagnostics or repair where appropriate.

Technician diagnosing residential solar inverter equipment
Independent ADT Solar system repairMK3 is not affiliated with ADT and does not replace existing ADT support or warranty arrangements.
15 yearsSolar industry experience
CSLB #1106937California contractor license
4 techniciansConfirmed repair team
Licensed in 6 statesUT, AZ, CA, NV, NM, CO · Texas service available
$250Diagnostic fee · trip included
Choose the right path

Existing support first. Independent repair when you need it.

An ADT Solar-installed system may still have a contractual or manufacturer support path. If the issue falls outside that path—or you need an independent technical assessment—MK3 can diagnose qualifying existing equipment.

01
Check your ADT Solar account and support records.

Keep contract, warranty, financing, and prior service information together.

02
Identify the equipment brands and visible symptoms.

Inverter model, monitoring platform, battery brand, errors, and production history help narrow the issue.

03
Use independent repair where appropriate.

MK3 can diagnose supported equipment without turning the call into a new-system sales pitch.

Solar technician performing electrical diagnostics on residential equipment
Repair the failure, not the brand name. The installed inverter, monitoring, panels, wiring and storage equipment determine the technical path.
MK3 repair scope

Diagnostics and repair for the system that is already there.

  • Solar-system production diagnostics
  • Supported inverter and electrical troubleshooting
  • Monitoring reconnection where compatible
  • Panel, wiring and equipment assessment
  • Battery diagnostics for supported systems
  • System restoration when practical
Important distinction

MK3 does not assume ADT Solar warranties or contracts.

MK3 is an independent solar repair company. Any remaining ADT, manufacturer, financing, or other contractual rights are governed by those agreements and providers. Independent repair should be coordinated with any applicable coverage requirements.

No replacement-system agenda.

The MK3 business model is diagnostics, repair and restoration of existing systems—not new solar installation sales.

ADT Solar questions

What existing customers should know.

ADT announced in January 2024 that it would exit the residential solar business. ADT’s support information says it stopped accepting new solar customers in February 2024, and its public financial reporting described the solar business as substantially wound down later that year.

If you are an existing ADT Solar customer and your issue may be covered by an existing support arrangement, start with the official ADT Solar support resources. MK3 can provide independent diagnostics and repair when appropriate.

MK3 can diagnose qualifying existing systems within its supported equipment and geography. Serviceability depends on the actual equipment, fault, access, and parts availability.

No. MK3 Energy is independent and is not affiliated with ADT or ADT Solar.

Need an independent repair path?

Tell MK3 what your ADT-installed system is doing.

Share the equipment brand, ZIP code, support status, and any error or monitoring information you have.

Request solar service

Tell us what your solar system is doing.

Share the basics about the system, the issue you are seeing, and where service is needed. MK3 will use those details to route your request.

Prefer to call or text?(909) 255-0991
Loading secure service request form…

If the embedded form is unavailable, open the secure Jobber service request form or call/text (909) 255-0991.

Call MK3 Solar Service · (909) 255-0991