You called for solar repair. That should be the conversation.
Homeowners with an inactive, underperforming or orphaned system often need diagnosis—not a second sales cycle. MK3’s business model is deliberately focused on existing-system service and restoration.
The repair inquiry is not a lead for a new solar installation.
MK3 does not offer new solar system sales or installation. That keeps the service conversation focused on diagnosing and restoring the system the homeowner already owns.
- Start with diagnostics and symptoms
- Repair supported failed equipment where practical
- Reconnect compatible monitoring where possible
- Explain limitations honestly when a system or component cannot reasonably be serviced

Installation-first incentive
A repair problem is quickly reframed as a reason to quote a new system, sometimes before the failure has been properly diagnosed.
MK3 repair-first incentive
Identify what is failing, explain the service path, repair supported equipment where practical, and leave new-system sales outside the business model.
Tell us what your solar system is doing.
Start with the symptom, equipment brand, ZIP code, and any error message you can see. MK3 will use that information to route the service request.
Tell us what your solar system is doing.
Share the basics about the system, the issue you are seeing, and where service is needed. MK3 will use those details to route your request.
