Battery not behaving normally? Diagnose the storage system in context.
Battery problems can involve the battery itself, inverter, controls, communications, configuration, solar production, or electrical connections. MK3 lists battery service capability for Tesla, Enphase, SolarEdge and other supported equipment.
Start from the symptom you can see.
Battery problems can involve the battery itself, inverter, controls, communications, configuration, solar production, or electrical connections. MK3 lists battery service capability for Tesla, Enphase, SolarEdge and other supported equipment.
Service facts
*Timing is not guaranteed and varies with diagnosis, parts, equipment and repair scope.
A clear path from diagnosis to repair.
Four clear steps move your system from symptoms to repair options.
Review symptoms
We review symptoms, monitoring data, and visible error codes.
Inspect equipment
We inspect relevant equipment and electrical components tied to failure.
Identify the fault
Testing narrows the issue to the most likely failed component.
Explain next steps
We explain repair options, limitations, pricing, and practical next steps.
MK3 works on the system you already own.
The company does not use repair inquiries as a funnel to sell a new solar installation. If diagnosis supports a repair path, MK3 explains the affected equipment and next steps. If a component cannot reasonably be serviced, that limitation should be explained rather than hidden behind a replacement pitch.
Solar repair FAQs
Straight answers, with warranty and repairability determined by the actual equipment and applicable terms.
MK3 services supported Tesla, Enphase, SolarEdge and other compatible battery systems.
No. Battery serviceability depends on the model, fault, safety condition, manufacturer support, parts, and system configuration.
No. Solar production, settings, communications, inverter issues, controls, utility conditions, or other system components can affect charging behavior.
It may still apply under the applicable terms, but MK3 does not guarantee eligibility or payment.
Tell us what your solar system is doing.
Start with the symptom, equipment brand, ZIP code, and any error message you can see. MK3 will use that information to route the service request.
Tell us what your solar system is doing.
Share the basics about the system, the issue you are seeing, and where service is needed. MK3 will use those details to route your request.