Privacy Policy

Last updated: September 30, 2026.

Information we may collect

When you contact MK3 Energy or submit a solar service request, we may collect information such as your name, phone number, email address, service address or ZIP code, system status, original installer, equipment brand, error messages, issue description, and any screenshots or equipment photos you choose to provide.

Website and attribution information

The website may collect information about how you reached the site and how you use it, including landing page, referral source, UTM campaign parameters, device or browser information, and website analytics data.

How information may be used

• Respond to service requests and questions.
• Route leads by location, system status, equipment and repair need.
• Schedule or manage diagnostics and repair work.
• Communicate about a requested service.
• Measure website and marketing performance.
• Maintain business records and comply with applicable requirements.

Calls, texts and email

Third-party service providers

MK3 may use service providers for website hosting, analytics, email, phone, scheduling, customer communications, and other business operations. These providers may process information only as needed to provide their services.

Security and retention

MK3 should use reasonable safeguards appropriate to the information collected. If photo or screenshot upload is enabled, the upload workflow should use secure storage and an appropriate retention policy.

Your choices

You may contact MK3 to ask about information you submitted or to update communication preferences, subject to applicable law and recordkeeping requirements.

Contact

MK3 Energy, a DBA of MKWARD Enterprise Inc.
Email: service@mk3energy.com
Phone: Call / Text